RESEARCH |
2024
PLANADVISER Retirement Plan Adviser Survey
The 2024 Retirement Plan Adviser Survey sheds light on the criteria that advisers prioritize in fund and recordkeeper selection and reveals which companies advisers most like to work with.
Reported by PLANADVISER
Providers
Schwab Retirement Plan Services
| Qualified plan adviser votes | 20 |
| Overall Perception Among Qualified Advisers | |||
|---|---|---|---|
| Very favorable | 35% | ||
| Somewhat favorable | 30% | ||
| Not favorable | 35% | ||
| Plan Adviser Experience with Provider | |||
|---|---|---|---|
| Worked with many times | 0% | ||
| Worked with several times | 29% | ||
| Worked with a few times | 33% | ||
| Worked with once | 38% | ||
| Highest Rated Areas of Service | |||
|---|---|---|---|
| Plan design flexibility and customization | 3 votes | ||
| Value for price of recordkeeping services | 3 votes | ||
| Adviser sales and marketing support | 2 votes | ||
| Fee clarity, accounting, disclosure or benchmarking | 2 votes | ||
| Overall service to midsize plans (>$50mm – $200mm) | 2 votes | ||
| Payroll integration | 2 votes | ||
| Quality and consistency of client service teams | 2 votes | ||
| Regulatory or compliance support and services | 2 votes | ||
| Web tools and functionality for advisers | 2 votes | ||
| Enrollment materials, support and processing | 1 vote | ||
| Fee structure for advisers | 1 vote | ||
| Mobile apps and offerings | 1 vote | ||
| Overall service to micro plans (<$5mm) | 1 vote | ||
| Overall service to small plans ($5mm – $50mm) | 1 vote | ||
| Participant call centers and phone support | 1 vote | ||
| Plan sponsor website, analytics or reporting | 1 vote | ||
| Service to MEPs or PEPs | 1 vote | ||